Last Updated: September 22, 2026
By accessing or using the Velvet Mesa website at velvet-mesa.autos and related services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
These terms constitute a legally binding agreement between you and Velvet Mesa.
Velvet Mesa provides ecotourism experiences and accommodation booking services focused on sustainable travel and conservation. Our services include:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
You must be at least 18 years of age to use our services or make bookings. By using this website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts.
If you are accessing the website on behalf of an organization, you represent that you have authority to bind that organization to these terms.
Submitting a reservation request through our website does not guarantee availability or constitute a confirmed booking. All reservations are subject to confirmation by Velvet Mesa.
You agree to provide accurate, current, and complete information when submitting reservation requests. You are responsible for ensuring all details are correct before submission.
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise specified. Prices are subject to change without notice, though confirmed bookings will honor the price at the time of confirmation.
Specific payment terms, deposit requirements, and cancellation policies will be provided in your booking confirmation. These terms may vary by experience and season.
All content on this website, including text, graphics, logos, images, and software, is the property of Velvet Mesa or its content suppliers and is protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our express written permission.
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.
You agree not to:
Our website may contain links to third-party websites or services. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites.
You access third-party websites at your own risk.
The website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
To the maximum extent permitted by law, Velvet Mesa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or services, including but not limited to:
Our total liability for any claims arising from these Terms or your use of the website shall not exceed the amount you paid to us in the six months preceding the claim.
Ecotourism and adventure travel involve inherent risks. You acknowledge that:
You should consult with medical professionals, review travel advisories, and obtain appropriate insurance before participating in our experiences.
You agree to indemnify, defend, and hold harmless Velvet Mesa, its officers, directors, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
Before filing any legal action, you agree to first contact us to attempt to resolve any dispute informally. We will work in good faith to resolve disputes through negotiation.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and Velvet Mesa regarding the use of our website and services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date.
Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically.
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 142 Flinders Lane, Melbourne VIC 3000, Australia